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COVID-19 UPDATE TO OUR AWB CUSTOMERS

We hope you're staying safe and healthy during these unprecedented times. We are open, continuing to ship orders and have implemented the below safety practices under the guidance of the CDC and US government. We are taking all necessary precautions to ensure our team members and customers health and safety. 

Order Fulfillment:

We’ve added extra precautions while filling orders and our team is practicing all CDC guidelines including frequent hand washing, wearing gloves and masks and sanitizing work surfaces constantly. We maintain a large inventory of merchandise and are able to fulfill and ship most orders same or next business day. 

Shipping & Delivery:

We are continuing to ship out orders daily. We know some deliveries have taken longer than expected during these times and we really appreciate your patience with shipping transit times. All orders are making their way out of our facility on time, but many shipping carriers are currently overwhelmed with the influx of packages and some have reported slight delays within their systems.

Exchanges & Returns:

We offer a 100% satisfaction guarantee and will continue to do so, along with processing exchanges and returns as usual. We want to be as accommodating as possible and are extending our returns policy to accept unused and unworn merchandise up to 90 days from receipt. Please check our returns page for more information. 

As always, please reach out to our customer service team via email at sales@allwatchbands.com with any questions about your order, product availability or any other questions you may have. Our customers are of the upmost importance to us and our team remains dedicated to offering the best possible service to fulfill all your watch band needs. 

We appreciate and value your continued support of our business!
-The AWB Team