Returns

OUR RETURN CENTER PROCESS

We offer a discounted $3.50 return shipping label for all returns. To start a return:

Visit our Returns Center or click "Start A Return" below
Enter your order number and email address to find your order
Follow the instructions and select the item(s) you want to return or exchange
Once your request is approved, you will receive a confirmation email with further instructions and shipping information to return your item.
After receiving your returned item, we will process your return or exchange. In-stock exchanges are shipped out immediately. Returns take on average 5-7 business days to process. Your refund will be returned to the original payment method, minus the $3.50 return shipping charge
If you have any questions about sizing or availability of a product for an exchange, please contact us at sales@allwatchbands.com and our team will be happy to help!

WHAT ITEMS ARE RETURNABLE?

Items eligible for return must be unworn and in resalable condition, we cannot accept returned watch straps that have been worn, bent, creased, etc.
The following items are non-refundable: Gift Cards, Clearance Items, Shipping Charges
We can only accept returns for items within 30 days of the date from the item was received
Holiday Returns: Orders placed between November 15th and December 31st, 2024 are eligible for return by January 31st, 2025

HOW TO SHIP BACK ANY ITEM(S)

Please refer to the email instructions received after placing your Returns Center request.

HOW SOON WILL I GET MY REFUND?

Once your returned item is received and inspected you will be notified via email when the process is complete and the refund is issued. Approved refund requests will be processed within 3-5 business days after approval.

REFUND OPTIONS

A refund for any returned items will be issued to the original payment method. Refunds do not include the original shipping cost. Return shipping labels can be purchased through our Returns Center at a discounted rate of $3.50.

DAMAGED/DEFECTIVE ITEMS

If the purchased product is defective or damaged, please contact us through the Returns Center within 7 days of the delivered date so that we can help make it right.

START A RETURN

Exchanges

OUR FREE EXCHANGE PROCESS

We accept exchanges and offer FREE STANDARD SHIPPING both ways on all exchanges. You can exchange purchased items for other items on our website, as long as the new item is currently available on our website in the size, color and length desired. To start an exchange:

Visit our Returns Center or click "Start An Exchange" below
Enter your order number and email address to find your order
Follow the instructions and select the item(s) you want to exchange
Once your request is reviewed and approved, you will receive a confirmation email with further instructions and shipping information to return your item and your exchange item will be shipped to you

WHAT ITEMS ARE ELIGIBLE FOR AN EXCHANGE?

Items eligible for exchanges must be unworn and in resalable condition
Our exchange policy: We accept exchanges for items within 30 days of receipt

HOW TO SHIP BACK ANY ITEM(S)

Please refer to the email instructions received after placing your Returns Center exchange request.

START AN EXCHANGE

Returns

Exchanges

Additional Questions

For questions regarding returns, refunds or exchanges, please reach out to us at sales@allwatchbands.com.