Return Policy:

We have extended our return policy in response to the COVID-19 outbreak. We will accept returns on unworn and unused merchandise within 90 days of receipt.Refunds are issued for the actual amount paid for the item, inclusive of any discounts received. Shipping charges are not refundable.
To return an item: Please fill out the back of the packing slip enclosed with your order to request an exchange or a refund. Send the paperwork along with the item to us at:

AWB Returns
PO Box 1330
Millersville, MD 21108

We cannot be responsible for any returns until we receive the merchandise back, therefore we recommend that you choose a shipping method with tracking. We are not responsible for return shipping charges. 

If the item is defective, please email Customer Service for a return authorization and or replacement item at Normal product returns do not require an email to us, you may simply fill out the back of the packing slip and send the item back. 



We accept exchanges on unworn and unused merchandise within 30 days of receipt. Customized items are not able to be exchanged.

Exchanges can be made for any other item(s) we have in stock that are the same or lessor price. If you would like to exchange your purchase for a more expensive item, we will take your original item back and give a refund (minus any shipping charges), and then you can place a new order for the item you would like. We offer free standard shipping on exchanges.

To exchange an item: Please fill out the back of the packing slip enclosed with your order to request an exchange. Send the paperwork along with the item to us at: 

AWB Returns
PO Box 1330
Millersville, MD 21108

We will follow up with an email when we have received your returned item, indicating the status of your return/exchange. 


Watch Band Measuring Quick Guide

How To Find Your Watch Band Size

Watch band or watch strap size is determined by the width of the band end that attaches to the watch. If you already have a leather band for the watch in question, you can check the back to see if it has a size imprint, shown in millimeters. Otherwise, you will need to find the lug width (distance between the inside of the lugs on the watch head). You can easily measure it yourself in one of the below three ways. 


measuring watch band width

Rounding: Rule of thumb for a replacement watch band is that it’s better for the watch band to be tight rather then loose. If you need to round your measurement, rounding up is usually your best bet. A leather, rubber or nylon watch strap can be slightly flexible to fit.

Watch Band Conversion Chart (Inches to Millimeters): 
1/4" 5/16" 11/32" 3/8" 7/16" 15/32" 1/2" 9/16" 19/32" 5/8" 21/32" 11/16" 3/4" 25/32" 7/8" 15/16" 1" 1 1/8" 1 3/16"
6mm 8mm 9mm 10mm 11mm 12mm 13mm 14mm 15mm 16mm 17mm 18mm 19mm 20mm 22mm 24mm 26mm 28mm 30mm

Watch Band Conversion Chart (Inches to Millimeters): 




NOTE: Before printing, uncheck any “fit to page” or scaling options in order for the gauge to print accurately to size. 


How To Find Your Watch Band Length


Method 1: Measure An Existing Strap that fits your watch with a ruler to determine the length. When measuring, only measure the material parts of the strap, do not include the buckle.

Method 2: Finding Length From Scratch
1) Find yourwrist size by wrapping a tape measure or a piece of string around your wrist. Mark where the two ends meet then lay the thread out flat on a ruler and measure the distance. Find your watch head size by using a ruler or check the manufacturer for information.

2) Minus yourwatch head measurement from your wrist size measurement. This will give you the total watch band length needed.Important Note: Not all watch bands are manufactured in every length, and most metal watch bands are adjustable, so choose the size closest to your size or go longer.


Still have questions? View our full length measuring guide by clicking on the link below.