Returns

OUR RETURN CENTER PROCESS

We offer a discounted $2 return shipping label for all returns. To start a return: 


  • Visit our Returns Center or click "Start A Return" below
  • Enter your order number and email address to find your order
  • Follow the instructions and select the item(s) you want to return or exchange
  • Once your request is reviewed and approved, you will receive a confirmation email with further instructions and shipping information to return your item. Your refund will be returned to the original payment method, minus the $2 return shipping charge

WHAT ITEMS ARE RETURNABLE?

  • Items eligible for return must be unworn and in resalable condition
  • The following items are non-refundable: Gift Cards, Clearance Items, Shipping Charges
  • Our usual return policy is to accept returns for items within 30 days of receipt. In response to the COVID-19 pandemic, we've extended our returns policy to be eligible for items within 90 days of receipt

HOW TO SHIP BACK ANY ITEM(S)

Please refer to the email instructions received after placing your Returns Center request.

HOW SOON WILL I GET MY REFUND?

Once your returned item is received and inspected you will be notified via email when the process is complete and the refund is issued. Approved refund requests will be processed within 3-5 business days after approval.

REFUND OPTIONS

A refund for any returned items will be issued to the original payment method. Refunds do not include the original shipping cost. Return shipping labels can be purchased through our Returns Center at a discounted $2. 

DAMAGED/DEFECTIVE ITEMS

If the purchased product is defective, please contact us through the Returns Center within 7 days of the delivered date. We will offer to either replace the item or issue a full refund. 

Exchanges

OUR FREE EXCHANGE PROCESS

We accept exchanges and offer FREE STANDARD SHIPPING both ways on all exchanges. You can exchange purchased items for other items on our website, as long as the new item is currently available on our website in the size, color and length desired. To start an exchange: 


  • Visit our Returns Center or click "Start An Exchange" below
  • Enter your order number and email address to find your order
  • Follow the instructions and select the item(s) you want to exchange
  • Once your request is reviewed and approved, you will receive a confirmation email with further instructions and shipping information to return your item and your exchange item will be shipped to you

WHAT ITEMS ARE ELIGIBLE FOR AN EXCHANGE?

  • Items eligible for exchanges must be unworn and in resalable condition
  • Our usual exchange policy is to accept exchanges for items within 30 days of receipt. In response to the COVID-19 pandemic, we've extended our exchange policy to be eligible for items within 90 days of receipt

HOW TO SHIP BACK ANY ITEM(S)

Please refer to the email instructions received after placing your Returns Center exchange request.

Additional Questions

For questions regarding returns, refunds or exchanges, please reach out to us at sales@allwatchbands.com.

 

Watch Band Measuring Quick Guide

How To Find Your Watch Band Size

Watch band or watch strap size is determined by the width of the band end that attaches to the watch. If you already have a leather band for the watch in question, you can check the back to see if it has a size imprint, shown in millimeters. Otherwise, you will need to find the lug width (distance between the inside of the lugs on the watch head). You can easily measure it yourself in one of the below three ways. 

 

measuring watch band width

Rounding: Rule of thumb for a replacement watch band is that it’s better for the watch band to be tight rather then loose. If you need to round your measurement, rounding up is usually your best bet. A leather, rubber or nylon watch strap can be slightly flexible to fit.


Watch Band Conversion Chart (Inches to Millimeters): 
1/4" 5/16" 11/32" 3/8" 7/16" 15/32" 1/2" 9/16" 19/32" 5/8" 21/32" 11/16" 3/4" 25/32" 7/8" 15/16" 1" 1 1/8" 1 3/16"
6mm 8mm 9mm 10mm 11mm 12mm 13mm 14mm 15mm 16mm 17mm 18mm 19mm 20mm 22mm 24mm 26mm 28mm 30mm

Watch Band Conversion Chart (Inches to Millimeters): 

 

  

PRINT MEASURING GAUGE PDF

NOTE: Before printing, uncheck any “fit to page” or scaling options in order for the gauge to print accurately to size. 

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How To Find Your Watch Band Length

LEATHER, NYLON, RUBBER OR METAL

Method 1: Measure An Existing Strap that fits your watch with a ruler to determine the length. When measuring, only measure the material parts of the strap, do not include the buckle.

Method 2: Finding Length From Scratch
1) Find yourwrist size by wrapping a tape measure or a piece of string around your wrist. Mark where the two ends meet then lay the thread out flat on a ruler and measure the distance. Find your watch head size by using a ruler or check the manufacturer for information.

2) Minus yourwatch head measurement from your wrist size measurement. This will give you the total watch band length needed.Important Note: Not all watch bands are manufactured in every length, and most metal watch bands are adjustable, so choose the size closest to your size or go longer.

 

Still have questions? View our full length measuring guide by clicking on the link below.

VIEW FULL MEASURING GUIDE 

 

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